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i2a Achieve Matrix Standard

Matrix Standard Achieved

i2a achieved the Matrix Standard in June 2017. This is a unique nationally recognised quality standard which assesses and measures the information, advice and guidance services that ultimately support individuals in their choice of career, learning, work and life goals.

The assessor interviewed all of the team, including Chair of the i2a board John Coutts, 4 partner organisations and 14 customers.

Initial feedback highlighted two areas of strength for i2a with the first recognised as a major strength:

  1. i2a have open and transparent leadership; involving staff in their appraisals and linked to the business objectives.
  2. i2a deliver a flexible service to meet their client needs; clients are positive about the service; make good use of resources and signposting.

Client comment:

‘They’ve done so much work to help me, they’ve been brilliant’

Partner organisation comment:

‘i2a have a high success rate of engagement and breaking down barriers with clients’

Download Our Matrix Report

Read our Information, Advice & guidance (IAG) policy here, https://www.inspired2achieve.net/information-advice-guidance-policy/.

Matrix Standard Achieved


i2a have a high success rate of engagement and breaking down barriers with clients"

Great news 🌟 @i2aguidance has received £95k funding from @somerset_cf and @SomerSetCouncil to support #youngpeople with special educational needs and disabilities find #employment opportunities

Find out more: https://t.co/haw5cjlRhL

Great news 🌟 @i2aguidance has received £95k funding from @somerset_cf and @SomerSetCouncil to support #youngpeople with special educational needs and disabilities find #employment opportunities 

Find out more: https://t.co/haw5cjlRhL

We've recently donated 2000 face masks to @abrigroup @i2aguidance who will distribute them to local schools, organisations and residents looking to get into employment. #community #socialhousing #fireprotection #csr

We've recently donated 2000 face masks to @abrigroup @i2aguidance who will distribute them to local schools, organisations and residents looking to get into employment. #community #socialhousing #fireprotection #csr

#motivation @i2aguidance 30 day challenge. started my own 30 day challenge to see how many beautiful pictures we can get whilst taking in the fresh air. the picture this morning when walking the dog. completed 4 miles. come on team!

#motivation @i2aguidance 30 day challenge.  started my own 30 day challenge to see how many beautiful pictures we can get whilst taking in the fresh air. the picture this morning when walking the dog. completed 4 miles. come on team!
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