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i2a Achieve Matrix Standard

Matrix Standard Achieved

i2a achieved the Matrix Standard in June 2017. This is a unique nationally recognised quality standard which assesses and measures the information, advice and guidance services that ultimately support individuals in their choice of career, learning, work and life goals.

The assessor interviewed all of the team, including Chair of the i2a board John Coutts, 4 partner organisations and 14 customers.

Initial feedback highlighted two areas of strength for i2a with the first recognised as a major strength:

  1. i2a have open and transparent leadership; involving staff in their appraisals and linked to the business objectives.
  2. i2a deliver a flexible service to meet their client needs; clients are positive about the service; make good use of resources and signposting.

Client comment:

‘They’ve done so much work to help me, they’ve been brilliant’

Partner organisation comment:

‘i2a have a high success rate of engagement and breaking down barriers with clients’

Download Our Matrix Report

Matrix Standard Achieved


i2a have a high success rate of engagement and breaking down barriers with clients"

Our CREATE graduate James founded #startup @Forty1Kitesurf which develops products to improve the experience for kite surfers worldwide 🌊 Learn more about the #selfemployment 💡 support we offer our #customers and #communities https://t.co/aBdRl8fQaU @GUACjobs @IncreaseVS

Our CREATE graduate James founded #startup @Forty1Kitesurf which develops products to improve the experience for kite surfers worldwide 🌊 Learn more about the #selfemployment 💡 support we offer our #customers and #communities https://t.co/aBdRl8fQaU @GUACjobs @IncreaseVS

For us, this sees us implementing an Employment skills plan, through which we're collaborating with @solentuni to support construction apprenticeships & also recruiting apprentices from our communities, including an Electrician apprentice at our Herbert Collins House development.

For us, this sees us implementing an Employment skills plan, through which we're collaborating with @solentuni to support construction apprenticeships & also recruiting apprentices from our communities, including an Electrician apprentice at our Herbert Collins House development.

Not only do housing associations support jobs through the management of their homes, for organisations who have in-house construction teams, we're in a unique position to offer employment & up-skilling opportunities for communities: https://t.co/BxKEXVaa2c #HomesAtTheHeart

Not only do housing associations support jobs through the management of their homes, for organisations who have in-house construction teams, we're in a unique position to offer employment & up-skilling opportunities for communities: https://t.co/BxKEXVaa2c #HomesAtTheHeart

314 people have graduated from our CREATE self-employment course to date & 138 businesses are now trading. The positive effect this has on both the lives of individuals but the community and local economy is huge. Read Ling's story: https://t.co/glF2WNvkHr #HomesAtTheHeart

314 people have graduated from our CREATE self-employment course to date & 138 businesses are now trading. The positive effect this has on both the lives of individuals but the community and local economy is huge. Read Ling's story: https://t.co/glF2WNvkHr  #HomesAtTheHeart
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